guest1603392693
HomeAbout Me

RajibDe

About Me

About Me

Placeholder

Red often indicates a dangerous or negative situation.

Avatar

Rajib Dey


Service Manager

ANZ Operations and Technology, Bangalore

rajibdey2005@gmail.com

+91 97417 07707



Professional Skills

Identity & Access Management

95%

Teamwork

90%

Communication

90%

Management

80%

Scripting

70%


Area of Expertise

  • Development / Scripting using PHP, CSS, Javascript, Java, Rstudio

  • Document Control
  • Projects / Service Transitions
  • Audit and Governance
  • Team Management
  • Coach and Mentor
  • Audit and Governance
  • Identity and Access Governance

Certifications

ISO27001 Lead Auditor

Professional Summary

  Insightful, results-driven IT professional with notable success directing a broad range of IAM initiatives while participating in planning, analysing, and implementing solutions in support of business objectives. Accomplished and driven service manager with experience of coordinating operational and financial activities. Having a proven track record in developing new initiatives and cultivating effective relationships both internally and externally at a variety of levels.  

Work Experience

Service Manager
Sept 2013 - Current
  • Build and Run Process Optimisation team.
  • Develop effective internal controls.
  • Ensure share locations are structured per the set guideline and kept clean.
  • Identity IQ template management (merge after multiple email template changes originating from different project streams).
  • I&AM document repository setup and maintenance approach.
  • Migration of sharepoint lists and sites post upgrade.
  • UAM Audit and Governance
  • Analysis of Critical Issues and appropriate fix recommendation.
  • Develop various UAM Health Check reports.
  • Issue Register Control
  • Onboarding critical logs in Splunk for data analytics.
  • Act as the highest source of information for all service, inventory, and product-knowledge concerns and work process matters.
  • Consistently deliver incredible customer service experiences by offering knowledge, advice and addressing concerns.
  • Manage Performance and Rewards.

Subject Matter Expert - On boarding & Transition
June 2011 - August 2013
  • Transition new services / process within Identity and Access Governance space
  • Setup critical documents, Functional Specification, Statement of Work, IAM Strategy, Risk and Issue Register, etcetra.
  • Feasibility study on infrastructure / application requirement and effort estimation.
  • Develop Project Plan and approach documents
  • Communicate with Senior Stakeholders and Project Team on the status.
  • Provide support and advice in Project / Transition Go/No-Go Calls.

Senior Analyst
Apr 2010 - May 2011
  • Access Management on Windows, AS400 and ACF2 platform.
  • Train and Guide new hires / staff members.
  • Risk Identification and Mitigation Steps.
  • Assist Manager during Audit.
  • Process Document setup
  • Managing Daily Stand up Meeting.

Analyst
Oct 2008 - Mar 2010
  • Access Management on Windows, AS400 and ACF2 platform.
  • Train and Guide new hires / staff members.
  • Risk Identification.

Education

Graduated from National Institute of Information Technology


Languages:

PHP C, C++, C# HTML, XML, CSS MS SQL Server, VB.NET OOPS, Java, JSP, EJB

Tools:

GitHub SvN BitBucket Splunk RStudio MS Sharepoint, Project, Visio, Power BI

This website uses cookies to ensure you get the best experience on our website